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Delivery time:
Normally items ordered will be shipped within 5 working days from receipt of order.
At the time of postage will be sent an email notice of despatch. If you buy an item is currently not available, you will be immediately contacted to arrange the shipping time.

Conditions of guarantee to the consumer.
Your purchases on our site, as all purchases remotely via telephone or correspondence facts, since they occur outside of business premises are subject to Legislative Decree No. 185 of 22/05/1999, which provides for the possibility on the part of 'purchaser to exercise the right of withdrawal.

Who is covered by the right of withdrawal?
To individuals (consumers) acting for purposes that are unrelated to his business. They are therefore excluded from the right of withdrawal, purchases made by retailers and companies.

What is it?
The consumer has the right, within a period of 10 working days from receipt of goods, to exercise the right of withdrawal. This right is the right to return purchased goods to the seller and the resulting refund of the purchase price.

How to exercise the right of withdrawal?
First, it is good to have the following information available:
> Original invoice (indicating the order number and invoice number and customer);
> In case of partial withdrawal, item number / s;
> Bank details for the transfer (ABI - CAB - Account of the invoice). *
* In the event that the invoice object of withdrawal does not have a bank account, can provide those of a family member or friend by making explicit mention of authorization to PC & Informatica Srl to credit the amount of such bank by fax.
Then you should contact Customer Service to obtain return authorization. Send by fax to n. FAX a written and signed statement of intention to exercise the right of withdrawal summarizing all of the above information and requirements (including even the possible authorization to credit the amount of bank account held by a third party).

How is the return shipping?
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After getting our Return Authorization (Email will be sent via an Authorization number), carefully insert the products in original packaging and protect them from any damage, while also avoiding writing or labeling on the packages.
Pin on packages shipped in a visible position return authorization number.
Send the goods at their own expense (ie, carriage paid) to the following address:
DMR Ltd.
cda Cerreto, 403
66010 Miglianico (CH) Italy
Tel 0871 950290 - 440456 Fax.0871 - Mail

As the time of initiating the transfer for the return?
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As soon as possible and within 30 working days from receipt of the goods the DMR Ltd., will be credited to the customer paid the invoice amount, with the exception of postage (Article 5, paragraph 6, Legislative Decree no. 185 of 22/05/1999).


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D.M.R. S.r.l. - C.da Cerreto 403 - 66010 Miglianico (CH) - Fiscal Code and VAT Code 02264780699
Tel. +39 0871950290 - Fax +39 0871950847 - E-mail

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